FAQ

  • General

    • What is the Alyne Therapy Massager?

        The Alyne Therapy Massager is a patent pending, professional grade massager, utilizing concentrated and rapid movements to effectively treat muscle and deep tissue pain. More than just a massager, Alyne is therapy in the palm of your hands - portable, lightweight and battery operated to meet your needs at home or on the go.

    • How does the Alyne Therapy Massager help muscle recovery?

        The Alyne Therapy Massager helps promote muscle recovery in several ways. First, the movement of the massager relaxes muscle tissue, which may lead to decreased nerve compression, increased joint space and range of motion. Second, the massager can help improve blood and lymph circulation, enhancing the delivery of oxygen and nutrients to muscle cells. The deep movement of the Alyne Therapy massager can also help heal scar tissue as well as muscle tears, which will lead to reduced pain and improved function.

    • Who is the Alyne Therapy Massager for?

        The Alyne Therapy Massager is thoughtfully designed to effectively treat all who are in need of muscular therapy. We recognize that we are all made differently and our bodies react differently to varying forms of treatment. If you are pregnant, please consult with your physician before use.

    • How do I properly use the Alyne Therapy Massager?

        1. Lock the battery securely into place.

        2. With the massager off, insert impact attachment by pressing in.

        3. Power device on by pressing and holding the power button for 2 seconds.

        4. Press the power button subsequently for another 2 seconds each to activate into impact mode 2 and impact mode 3.

        5. Turn off the device at any impact mode by double tapping the power button.

        6. Apply pressure for up to 2 minutes per body part and move to another part of your body as needed.

        7. Pressing the power button for another 2 seconds from impact mode 3 will power the massager off.

        8. To remove the battery, press the battery release button and firmly pull down on the battery.

  • PRODUCT SPECS

    • What are the weight and dimensions of the Alyne Therapy Massager?

        Item Weight: 1.9 lbs

        Item Dimensions: 9.5 x 5 x 3

    • What are the varying speeds of each impact mode?

        The Alyne Therapy Massager has three impact modes suited to provide variable pressure relief tailored for your body's needs. Starting from 2000 percussions per minute (33 percussions per second), to 2600 percussions per minute (43 percussions per second) and 3200 percussions per minute (53 percussions per second).

    • How should the impact attachments be used?

        The Alyne Therapy Massager comes with three impact attachments:

        Everyday Attachment: Designed for general pressure relief and recommended for everyday use.

        Acupoint Attachment: Designed for deep tissue relief and recommended for targeted use.

        Air-Capsule Attachment Designed for soft or tender muscles and recommended for gentle pressure relief.

    • How long does the battery last?

        Up to 3 hours depending on impact level and pressure applied during use.

  • SHIPPING & RETURNS

    • What's the shipping cost for the United States?

        Shipping within the United States is free!

    • Do you ship outside the United States?

        Yes, we ship to most international countries. If you have any questions on whether we can ship to your country, please contact us at help@alyne.co.

    • What’s your return policy?

        30 day money back guarantee. We are sure you will love the Alyne Therapy Massager but if for any reason you don’t, please contact returns@alyne.co to process your return.

  • WARRANTY

    • What is your warranty policy?

        Your purchase comes with a 1 year warranty for the Alyne Therapy Massager and 120 day warranty for your battery from the date of purchase. Your warranty covers malfunctions but does not cover damage caused by mishandling of the product. Please contact us at help@alyne.co.

  • SALES & MARKETING

    • Do you offer discounts for bulk orders?

        Yes, we offer discounts on bulk orders for schools, non-profit organizations, companies and athletic programs. To learn more, please contact us at sales@alyne.co.

    • I love your product and want to connect - how can I reach you?

        For press opportunities, please reach us at press@alyne.co. For general questions / inquiries, please reach us at info@alyne.co. We will do our best to get back to you in a timely manner.